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Culture

Shea Credit Group’s core business is providing debt collection solutions, legal services, field services and location services to support our national client base.

We enjoy long standing success partnerships with major Australian and international commercial corporations and financial institutions many of which are ASX listed entities. Our business offering is one of providing a high level of results to our clients whilst ensuring brand protection by maintaining the highest ethical standards and a strong culture of compliance with the laws and regulations governing our industry, our clients and our business.

Our goals are:

  • To have strong relationships with our key clients.
  • To be respected by our clients, prospective clients and competitors for our professionalism, accountability and innovation.
  • To be the agency of choice in terms of advice, performance and results.
  • To be driven by a committed team of experienced, passionate professionals.
  • To continue to develop our service offering in line with the requirements of our clients.

 

Our Mission

We aim to be competitive and deliver exceptional customer service and whenever possible exceed our clients’ expectations. We are committed to our clients’ success by adding value to our relationship and investing in the expansion of our business.

We intend to meet and whenever possible, exceed our clients expectations by:

- Continuously expanding our knowledge and professional approach

- Adopting exceptional service standards

- Focus on training and development programs, not only for our staff but for our customers.

- Integrating with our clients Management, team members and Information Technology solutions and systems.

NATIONAL NETWORK
Victoria, New South Wales, Queensland, South Australia, Western Australia, Northern Territory, Tasmania